Current ER Wait Time:
Loading RSS Feed
 Minutes Learn More →

24/7 Nurse Help Line

We’re here for you. Call us anytime! Health issues can pop up at the most inconvenient times. Whether it’s 10 p.m. on a school night or 2 a.m. on a Saturday, you need answers, now, not just when your doctor’s office is open. Sometimes, you want guidance. You might also be reluctant to go to the doctor’s office or hospital if you don’t need to. Heartland Regional’s free Nurse Help Line is here for you.

Have a question to ask a nurse? Here’s how it works!

CALL: Simply call 618-226-5454 whether it’s day, night, or anytime in between.

DISCUSS: Once connected to the help line, you can ask medical questions, discuss symptoms and concerns, and talk about options. You can ask a nurse questions about sprains, fevers, bee stings, blood pressure, pregnancy, stomach pain, diarrhea, and more.

Questions you’d like to ask a nurse:

  • Concussion – What are the signs of a concussion?
  • High Fever – How high is too high for a fever? Should I take my daughter to the ER now or wait and see our doctor tomorrow?
  • Stitches – How do I know if I need stitches? Should I go to express care?
  • Flu symptoms – Do my symptoms mean I have the flu, or something else?
  • COVID Testing – Where should I get tested?

DECIDE: Our experienced nurses and care coordinators will help you figure out your next steps. That might include scheduling an appointment with a doctor or seeking care at a hospital emergency room.

Let us help you find peace of mind by getting guidance to your medical questions and concerns. Call Heartland Regional’s free Nurse Help Line at 618-226-5454. We’re here 24 hours a day, seven days a week, because when you have a health question, you want answers, now.

Talking to a nurse is peace of mind, anytime. Nurse Help Line Fast Facts:

  • FREE, confidential medical hot line service
  • Staffed by experienced nurses and care coordinators
  • Available 24/7/365
  • Se habla Español

If you do have a health issue that needs to be addressed, our teams at Heartland Regional Medical Center in Marion, IL and Heartland Regional Medical Group are ready to care for you in a safe environment.

If you’re experiencing a medical emergency, call 9-1-1.